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on: 03 360 2001

It’s not always easy to talk about yourself. We much prefer to let our clients say it for us. Here are some of their stories:

“A health crisis meant claiming trauma cover while out of New Zealand”

Recently I suffered a health crisis which necessitated claiming on the trauma cover portion of my life insurance. As I am currently living outside of New Zealand, I really needed good support when it came to putting my claim in. My expectations were met and exceeded, even to the point of Michelle taking care of attaching required paperwork to my claim when I was not well enough to access appropriate office equipment.
Thanks to Ark Financial Group the trauma claim was processed in a reasonable time. Currently they are continuing to assist me in submitting a claim for some hospital cover for the further surgery my condition requires. All this has been done via email (mostly) and the occasional phone call, in an efficient and compassionate manner.
-Sara Thompson